Customer Engagement Experience

Create an excellent end to end customer experience, from Interaction to lasting relationship

Zendesk offers a growing family of products that work together to improve customer relationships, and can be embedded and extended through an open development platform.

As Zendesk subject matter experts, PT Piranti Tepat Indonesia can help you to unlock the full potential of Zendesk,

including skills to :

  • Improve customer engagement.
  • Better understand your customers.
  • Deliver a superior experience across communication channels.

Technology today enables companies to improve the Customer Experience and Engagement by seamlessly connecting the end to end process across multiple touchpoints.  It can also provide insights into the customer experience based on the engagement and interractions between customers and the company.  It enables them to look into the company from the eyes of the customers.


PT Piranti Tepat Indonesia is partnerting with Zendesk,, an integrated software that provides Customer Support and Ticket Systems for companies to improve the customer experience.


Our products allow businesses to be more reliable, flexible, and scalable. They help improve communication and make sense of massive amounts of data. Above all, they help turn interactions into lasting relationships.

  • Everything is easy.

    Get started quickly and adapt as you grow.

  • Flex to fit.

    Build on customizations, and embed in native web and mobile environments.

  • Data at the core.

    Learn from customers, see how you’re doing, even predict and automate with machine learning features.

  • Strategic partnership.

    Get help every step of the way and learn how to optimize your customer experience.